This Privacy Policy includes the data systems of our websites, including how FIBR CRM collects, uses, protects, and reveals the personal data you provide. Personal data is any data about a recognized or identifiable natural person or any information that in combination with other non-personal data can fairly be used to recognize a natural person
Upon reading this Privacy Policy, you will be notified regarding the following:
FIBR CRM Privacy Policy is incorporated and made a part of FIBR CRM terms of service. Please read this document carefully. It contains valuable information that you should know before proceeding to use our website or services. By continuing to use FIBR CRM’s website/application and service you acknowledge that you have read and understood this privacy policy.
Your use of the FIBR CRM website and the products and services provided here, including any dispute concerning privacy, is subject to this privacy statement. By visiting the FIBR CRM Website or using any of its Products and Services you agree to your data being used and disclosed in the manner set out in this Policy and FIBR CRM’s Terms of Service. You do not have to give your personal information to us, but if you do not provide certain information it may affect the service we can provide to you
By proceeding to use this Website, you agree to us, as data controllers collecting and using your personal information by this Privacy Policy and to properly run the Site and offer our Products and Services to you.
We have the right to update this Privacy Policy from time to time. Please review this policy periodically for changes. If you do not admit to the revised Policy, please stop using this Website.
When you use the Website, FIBR CRM or trusted third parties authorized by FIBR CRM may also gather certain technical and routing data about your computer (also known as environmental variables) to help your use of the Website and its services. When you browse the Internet, your Internet browser automatically sends some information to FIBR CRM every time you access content on one of our internet domains. All of this information may be collected by FIBR CRM and used to help develop our offerings to you. FIBR CRM may collect information about the use of the Website, such as the types of services used and how many users we receive daily. This information is gathered in aggregate form, without knowing any user individually. We use such data to help and track your use of the Website and its services. FIBR CRM also uses environmental variables to estimate traffic patterns on the Website. We do not match such data with any of your personally identifiable data.
The Website collects non-personally identifiable information from your computer when you browse the Website and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with your personally identifiable information, FIBR CRM will not know your name, your email address, or any other personally identifiable information. When you request a page from our Website or click an URL link included in our email, our servers log the information provided in the HTTP request header, JavaScript, or similar technical tools, including the IP number, the time of the request, the URL of your request and other information. We collect this information to make the Website function correctly and provide you the functionality that you see on the Website. We also use this data to better understand how visitors use the Website and how we can properly adjust the Website, its contents, and functionality to meet the needs of our users. We do not match such information with any of your personally identifiable information.
When you download, access, and use the App, it may use technology to automatically collect:
Your Usage Details: When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, logs, and other communication data and the resources that you access and use on or through the App.
Device Information: We may collect information about your mobile device and internet connection, including the IP address, operating system, browser type, mobile network information, and the device’s telephone number.
Stored Information and Files: The App also may access metadata and other information associated with other files saved on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
Location Information: When You instruct FIBR CRM to collect your employee’s location and subject to their specific permission this App may collect real-time information about the location of your device
Call logs data: We use your call logs data for accurate logging and reporting of all business calls in CRM.
Contact List We use contact list from mobile and sent to server upon granting permission for accurate and correct reports in CRM
FIBR CRM collects and stores the files you upload, download, or access via the Products and Services offered through the Website. We understand that these files may be confidential or contain sensitive information. Accordingly, FIBR CRM does not distribute or permit third parties to access such files. However, no password-protected system of data storage and retrieval can be made completely impenetrable. Although FIBR CRM uses some security technologies and procedures to make sure that the data on the Website is secure, it may be desirable for an illegal third party to access, view, copy, modify and share the data and files you store on the Website or via Products and Services despite FIBR CRM’s efforts.
When you access or use the Subscription Service via our mobile applications, we collect your contact list when you give permission. You can create your client list with phone number when you give access to the contact list. When you log in to FIBR CRM app you agree to this privacy policy. We will collect name, mobile number and profile picture.
We will upload user images through camera or file upload with user permission for CRM activities.
Once the User Account is created, you may provide additional information to your profile, access, review, and update your account information online via the Website. Providing additional information about yourself beyond what is least required for account creation is entirely up to you. You can review the personal data you provide to us and make any wanted changes to the information you declare at any time by logging in to your account on the Website. If you wish to deactivate your User Account, you can inform the support team of FIBR CRM. When you deactivate your User Account, all information stored and managed as part of your account will be deleted from our servers, including the files you stored via the Website or its Products and Services.
If you use our product to make calls, we may collect call log information like your phone number, calling-party number, receiving-party number, time and date of calls, duration of calls, routing information, and types and volumes of calls.
We do not intentionally collect personal information from children under 16 without the permission of the child’s holder of maternal responsibility. You must be 16 years old or the age of adulthood in your field to use our Website, Products, or Services. If you are under 16 years old, you may only use our website with your parent or legal guardian’s consent. Parents and Legal Guardians may request from us to review, delete or stop the accumulation of the personally identifiable information of their child by email to sales@FIBR CRMmor.com.
FIBR CRM is committed to protecting the safety of your data. We use a type of security technology and methods to help protect your personal information. In particular, we use all right endeavors to guarantee that proper security standards are in place to protect your Personal Data. We apply the security measures envisioned in the relevant regulations as well as our own professional and organizational security measures including policy, governance,procedures, responsibilities, risk evaluation; network and subprocessor security.
FIBR CRM promotes secure data networks protected by industry-standard firewall and password protection systems. Our security and privacy procedures are periodically reviewed and improved as necessary, and only approved individuals have access to the data provided by our users. FIBR CRM takes measures to guarantee that your information is treated securely and by this Privacy Policy.
Unfortunately, the transmission of data via the internet is not completely secure and so we cannot guarantee the security of your Data transmitted through the Website; any transmission is at your own risk. Once we have collected your information, we will use stringent procedures and security features to try to prevent unauthorized access.
We use the data you provide to us, including the Files, as private information; it is, therefore, subject to our company’s security procedures and corporate management regarding the protection and use of confidential information. After personally identifiable data transfers FIBR CRM, it is stored on a server with physical and automated security features as customary in the industry, including utilization of login/password systems and electronic firewalls designed to prevent unauthorized access from outside of FIBR CRM. Because laws applicable to personal data vary by country, our offices or other business operations may put in place new measures that vary depending on the applicable legal requirements. All FIBR CRM employees are obligated by our privacy and security policies. Your information is only available to those employees who offer technical support of the service.
If a password is used to help protect your accounts and personal information, you have to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should constantly log out before leaving any site or service to protect your information from subsequent users.
If you subscribe to a service or register a product, for example, such information is used to register your rights, if any, to technical support or other benefits that may be made open to registered users. We also use your personal information for registering you for an account, sending a confirmation email, replying to your requests and improving to process the purchase or service you have selected, communicating with you when you contact a sales specialist or authorized partner, processing, fulfilling, and following up on transactions for our products and services, support, and training, to treat any request by you for information or advice, to maintain your account and content that you upload, to deal with enquiries, complaints, and feedback from you and our partners
FIBR CRM may use total, non-identifying statistical data for statistical analysis, marketing, or related promotional purposes to assist enhance our offerings to you, to help diagnose any problems with our server and manage the Website, or to improve your browsing experience by personalizing the Website; We reserve the right to send a one-time registration confirmation email, and occasional service alert messages to users to notify them of specific changes that may affect their ability to use a service they have previously signed up for, regardless of email contact opt-in status.
We use your personal information to improve and manage our business. Some examples of how we use personal information include: developing our products and services; personalizing communications with you; leading market research; managing customer surveys; engaging in more targeted, customer-specific advertising; processing.FIBR CRM collects your information to record and support your participation in the activities you select.
When you create a User Account with FIBR CRM and/or provide your e-mail address and other personal identification information, based on your personal choices, we may periodically contact you via e-mail and provide information about special offers and advertisements that may be of interest to you. These communications will relate to FIBR CRM offers and/or the promotions of select, just third parties with whom FIBR CRM has a vital marketing relationship because they suggest products or services that we believe would be of interest to you. We may use a third-party email service provider to send emails to you. This service provider is prevented from using your e-mail address for any intent other than to send FIBR CRM related e-mail.
We may hold some of your information for complying with legal requirements and making our website terms of use or otherwise protecting our legal rights.We also have the right to contact you if forced to do so as part of a legal proceeding or if there has been a violation of any relevant licensing, warranty, and purchase agreements.
FIBR CRM is holding these rights because in limited cases we feel that we may need to reach you as a matter of law or regarding matters that will be important to you. These rights do not permit us to contact you to market a new or existing service if you have asked us not to do so, and the issuance of these types of interactions is rare.
FIBR CRM uses the services of third parties, such as e-mail service providers and hosting providers that act as free contractors on behalf of FIBR CRM. We will not share your information with any third parties for direct marketing.We have agreements in place with our data processors. This means that they cannot do anything with your data except how we have instructed them to do it. They will not distribute your personal information with any organization apart from us. They will keep it securely and retain it for the period we instruct.
FIBR CRM may be required by law enforcement or judicial authorities to store personally identifiable data to relevant governmental authorities. If demanded by law enforcement or judicial authorities, FIBR CRM will provide this information upon receipt of appropriate documentation. FIBR CRM may also give data to law enforcement to protect its property and the health and safety of individuals as permitted by statute.
We will take all steps fairly important to ensure that sufficient levels of protection are in place to preserve any information held in that country or that the service provider acts at all times in agreement with applicable privacy laws. Where required under applicable laws we will take measures to guarantee that personal information handled in other countries will receive at least the same level of protection as it is given in your home country and by this Privacy Policy.